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20 Feb 15

Person’s avatar

Hi Kelvin,

Following our conversation I appreciate your frustration regarding the difficulty caused by this issue. Unfortunately the circumstances are very specific and Sage is producing the correct output based on standard processes.

We are investigating a way around this to provide you with the best resolution to the problem however this call was closed as the issue had been progressed as far as possible without modifying the standard system. Our team are looking into this and will contact you with suggested alternatives.
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Stephen Murray

Stephen Murray –