Very sound advice provided by Michael in the end, but not until more than 24hrs after the initial enquiry was raised – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 2/10 – How well did we keep you informed of the status of your call?
- 8/10 – How satisfied were you with the overall support service provided?
Daniel Noakes – 11/18/2014