Lisa was very helpful and patient, though it was a misunderstanding from our side. Thanks again for the assistance and quick callback, within 2 hours. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?