Yes Richard averted a major internal issue at Wb by resolving the issue before it came to everyone across the organisation logging out of Sage at an agreed time over lunch. That i am eternally grateful for resolving before it came to that is an understatement. Thanks again Richard. keep up the good work. All the best. Gary – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?