Forms weren't completely copied into Live as per Sandbox the way they should've been, but I was happy to go over the forms and ensure they were correct. – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 8/10 – How satisfied were you with the overall support service provided?