Initial request back in April/May - poor service. Reported again on Friday and Amy resolved issue quickly once she was able to log on to my computer – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 6/10 – How satisfied were you with the overall support service provided?
Cara Hunt – 08/09/2018
Hi Cara,
Thank you for your feedback.
At the time the issue was flagged to your IT, and they were to reinstall the printer drivers on your PC and come back to us if there were any further issues. We did not recive any contact until recently, hence why the issue has been resolved now.
Please do not hesitate to contact us if you have any further issues.
Best regards,
Ronald Meldrum –