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whilst the problem was understood, and the contact was good, ultimately we were unable to sort the issue because it is a flaw in Act! – Do you have any other feedback on the support service received?

  • 9/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

05/23/2014