Jaclyn McDonald was excellent, dealt with my issues and gave me the reassurance that I hadnt completley broken the system. Thanks Jaclyn your a star!!!!!!! – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?