Ronald was very helpful in dealing with this issue. I believe the problem may have been caused by Communigator who were unwilling to help but Ronald resolved it for us. – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?