Aatiya is always very helpful, provides a quick response, asks lots of questions to investigate and doesn't need prompting/chasing. Also explains clearly and puts in measures to prevent ongoing issues! Thank you :) – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?