Data exchange failed & this function is an important part of my work, Ross was able to resolve quickly because he immediately understood the issue. Many thanks Ross. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?