Very quick and helpful, ensuring the issue is solved on my side as well. Also very friendly, and made sure to approach the issue in a patient and kind manner. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?