Support was exemplary - even though I called late, Jonathan was friendly and supportive and called back first thing in morning to check status..so excellent customer service. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?