John always provides quick answers and solutions to any query he takes on from me. Really appreciative of his help, knowledge and ability to resolve or find resources to. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?