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I scored slightly less this time, because although it was a fix, it wasn't the fix i rREALLY wanted – Do you have any other feedback on the support service received?

  • 8/10 – How good were we at understanding your problem?
  • 8/10 – How well did we keep you informed of the status of your call?
  • 8/10 – How satisfied were you with the overall support service provided?

25/07/2018