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Support was excellent in this case. Initial person who took the call asked enough questions to understand our query. When we received a support response it was clear the Ronnie had researched our query and was able to understand and more importantly help us understand. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

01/07/2014