We had problems with Sage - data errors after an update - and our orders needed to be backdated for one week. Katie was extremely helpful and efficient and sorted the problem quickly whilst keeping us informed the whole way, and checked for duplicate orders for us too. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?