Excellent customer service approach and understanding of real time solution required. John was 1st class in his approach, thanks for his help – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
William Rooney – 06/07/2015