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The solution provided did not resolve the issue, instead it over complicated the situation unnecessarily. – Do you have any other feedback on the support service received?

  • 8/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 5/10 – How satisfied were you with the overall support service provided?

02/12/2022