This reflects the service for the database upgrade - there are other tasks associated with my call that were not raised on this ticket. – Do you have any other feedback on the support service received?
- 7/10 – How good were we at understanding your problem?
- 7/10 – How well did we keep you informed of the status of your call?
- 7/10 – How satisfied were you with the overall support service provided?
Conel Ramage – 04/02/2015
Hi Conel,
Thanks for the feedback.
As discussed, we had raised the remaining issues as a separate case as there was a little bit of work required from the development team and we did not want to delay the initial refresh of your data.
I understand all of the tasks have now been completed as required.
Many thanks,
--
Stephen Murray
Stephen Murray –