Eureka Solutions Reviews
Unsere Kunden werten uns 9.7/10., basierend auf 8636 Beurteilungen und 8633 Bewertungen.
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
A Beard – 21.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Emma Cox – 21.02.2019
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
ROBERT Bailey – 21.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
TIm – 20.02.2019
- 9/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jessica Spears – 20.02.2019
fast reply very helpful – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Laura Short – 19.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
A Beard – 19.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
Andrew Black – 19.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Andrew Black – 19.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Kate Anderson – 19.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Kate Anderson – 19.02.2019
Dependable and timely – Do you have any other feedback on the support service received?
- 8/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Herbert Sowemimo – 19.02.2019
Excellent explanation via email. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Irene McAughey – 18.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Adam Davies – 18.02.2019
Case has not been fully resolved, but this is due to some irregular transactions within NetSuite. Normally our settings are such that a user will not experience this "User Can View And Approve Time Entries Where They Are Not Project Time Approver", but due to having to make a setting change to approve time, the above problem occurs. – Do you have any other feedback on the support service received?
- 7/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 8/10 – How satisfied were you with the overall support service provided?
A Beard – 18.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Asa Ekstrand – 15.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
A Beard – 15.02.2019
Amy was very quick and knowledgeable while solving my problem and the issue was solved in minutes, thanks – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jonathan Meecham – 15.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Gisela – 14.02.2019
Efficient service – Do you have any other feedback on the support service received?
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Herbert Sowemimo – 13.02.2019
- 8/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
ALISTAIR GREIG – 13.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Asa Ekstrand – 13.02.2019
Excellent and expeditious turn around of service request – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Herbert Sowemimo – 13.02.2019
excellent service from Eureka Solutions as usual. Tom went above and beyond to satisfy our requirements in terms of a report that we could send to customers. He also kept us up to scratch as it progressed to ensure relevant input. thanks for a good job. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
GARY MCCRAE – 13.02.2019
Thank you for your great advise and a resolution to our call - Learnt something new today – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jenny Shilton – 12.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Stephen Mills – 12.02.2019
Richard was very helpful. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Nicola Stewart – 12.02.2019
Amy had her work cut out with this one but managed to sort within an acceptable time frame as always. keep up the good work. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
GARY MCCRAE – 12.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
jennifer breslin – 12.02.2019
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 12.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
A Beard – 11.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Kath Woods – 08.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
A Beard – 08.02.2019
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 08.02.2019
Quick, clear and knowledgeable response to request for help. Thank You – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jim Amabile – 07.02.2019
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 07.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Kate Anderson – 07.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Fiona Hawthorne – 07.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jim Drysdale – 07.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 07.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 07.02.2019
great work by Sarah as ever. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
GARY MCCRAE – 06.02.2019
Timely resolution – Do you have any other feedback on the support service received?
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Herbert Sowemimo – 06.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
A Beard – 06.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Zoe Graham – 05.02.2019
Staff made good effort to understand our query and offered the exact information we required. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Richard Andrew – 05.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Lynne Lineen – 05.02.2019
Very good and timely resolution – Do you have any other feedback on the support service received?
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Herbert Sowemimo – 05.02.2019
Sarah understood the issue and most helpful in providing a solution. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
William Anderson – 05.02.2019
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jill – 05.02.2019
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