- 4/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 3/10 – How satisfied were you with the overall support service provided?
Daniel Noakes – 18.11.2014
Hi Daniel
Thank you for your feedback. With regards to how good we were at understanding your problem, we believe that there was some confusion due to two very similar issues that were reported and were discussed on the same call. We are happy that this and the other issue have now been resolved.
Kind regards
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Michael Hall
Michael Hall –