First class, issue report late Thursday evening at 4.30ish pm. Resolved for us opening up to commence trading first thing next day, very much appreciated. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?