Jaclyn was really helpful, polite and personable. Helped me understand the problem and how to fix it. Very pleased with the support and service we received. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?