Did not advise how to fix the problem then closed the call. I now have to chase it it up – Do you have any other feedback on the support service received?
- 0/10 – How good were we at understanding your problem?
- 3/10 – How well did we keep you informed of the status of your call?
- 0/10 – How satisfied were you with the overall support service provided?
Simon Griffiths – 15.08.2014