I think the Eureka Fixed Assets module could do with a bit of tweaking in both the reporting as well as the documentation. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 7/10 – How satisfied were you with the overall support service provided?
Gordon Nelson – 22.05.2014
We really appreciate your feedback. We were rather disappointed to read your comments relating to our out the box Fixed Assets module functionality. We were asked to create this Fixed Assets module by our customers and the Fixed Assets in on Version 1 which had great feedback from the customers who implemented this. We supplied the Fixed Assets Module free of charge to replace the existing product which was not compatible with the latest version on Sage 200. As you’re aware our product development never stands still, therefore we will continually improve functionality in this and all of our products. To allow us to do this we do appreciate your feedback so we can put our customers most popular functionality requests into future releases of the product.
Aileen Primrose –