Danni dealt with my query quickly and clearly and case was resolved sucessfully. The update of Netsuite has set some customisation which wasnt clear for new procedure for employee centre – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?