The support service we receive from Eureka is thoroughly professional and efficient. On this occasion the issue could not be resolved but i was given regular dialogue during the process nonetheless. This is always the best situation rather than no dialogue and you are left wondering if anything is happening.. Thanks again Hilary. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?