I do not have any complaint with the operator just the system. i can not believe that you have to re enter any Standing order or direct debitsyou have set up if you change the bank account. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 6/10 – How satisfied were you with the overall support service provided?