Top notch as always. Only issue, I was unable to select "Elliot Newton" in the "Name of Support Rep who dealt with your case" drop down so selected Alanna Close in the meantime. Please provide this feedback to Elliot. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?