Thank you very much Damian for the help and taking the time to sort it out on the phone. Also for offering solution for easier future report request. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?