The issue was not resolved and I was told Netsuite does not have that function. I strongly suggest you modify Netsuite to include a payment on account function – Do you have any other feedback on the support service received?
- 1/10 – How good were we at understanding your problem?
- 2/10 – How well did we keep you informed of the status of your call?
- 0/10 – How satisfied were you with the overall support service provided?
Jannine Lowe – 09.09.2024
Good Morning Jannine,
The functionality you logged the Support case for is standard Netsuite and how the system works, an alternative solution was provided to give you the desired outcome by my colleague.
I tried contacting you to discuss and go through your query, but could not get through on the telephone and got no response to my email.
I am happy to pick this back up with you at a convenient time, please let us know.
Regards
John Eadie
John Eadie –