The support and service on this issue was excellent. The solution offered has meant the time taken to produce and print a despatch note has improved massively. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?