Katie was able to quickly resolve my Sage issue (despite me giving her incorrect user details the first time round, apologies again!) - very impressed with the speed of responses and Katie's proactive and helpful manner – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?