Fantastic support received from Luke, he went through step by step and despite needing several attempts to solve my query, he didn't stop and eventually we managed to get my issue resolved. Top Marks for that! – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?