Damien was very helpful & called me back after 1 week to check if I had got sorted. at his suggestion i ask my IT to uninstall & reinstall excel & that fixed my problem thank you – Do you have any other feedback on the support service received?

• 7/10 – How good were we at understanding your problem?
• 7/10 – How well did we keep you informed of the status of your call?
• 7/10 – How satisfied were you with the overall support service provided?