Kaitlin did a wonderful at keeping us up to date throughout, informed us of the solution and offered an alternative way to complete the process in the interim. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?