Alanna was very helpful and resolved this for us as fast as she could. She kept me updated throughout the day and explained what the issue was. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?