The call itself was fine - Jonathan fixed my issue immediately. I'm more frustrated that I have to call up to fix something so stupid. Sage itself and the "sage help" feature should be more user friendly in the first place so time isn't wasted fixing dumb (stuff) – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 9/10 – How satisfied were you with the overall support service provided?