As usual Ronnie was fantastic, I e mailed at 8 50, he was on the phone to me at 9 05, and had sorted my problem by 9 15. Wonderful service, and all with his normal friendly style. Thanks – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
nigel – 25.02.2015