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I did get an answer is not a smooth process to resolution like i would have hoped. However I do appreciate now having an answer. – Do you have any other feedback on the support service received?

  • 7/10 – How good were we at understanding your problem?
  • 6/10 – How well did we keep you informed of the status of your call?
  • 6/10 – How satisfied were you with the overall support service provided?

11.02.2015